Contact
PURC Organics
Contact PURC
Your Questions, Our Answers, Always Here for You
At PURC Organics, we believe great service goes hand-in-hand with great products. Whether you have a question about our organic collections, need support with your order, or simply want guidance in choosing what’s right for you, our team is here to help every step of the way.
Ways to Reach Us
We make it easy to connect with us. Whether by email, mail, or form, our team ensures quick, thoughtful responses to support your PURC Organics journey.
Email Support
For product questions, order help, or general inquiries: [email protected]
Customer Service Hours
Monday – Saturday: 8 AM – 8 PM
Sunday: 8 AM – 5 PM
Mailing Address
PURC Organics
4861 Weekley Street
San Antonio, TX 78238
Instant Support
Email or use our contact form for fast assistance. Include your order number.
Find Us With Ease
Visit Our Office
PURC Organics is located at 4861 Weekley Street, San Antonio, TX 78238.
Find us easily using the map below.
PURC Organics
Meet Our Team
The
PURC Organics Team
At PURC Organics, our passionate team is dedicated to bringing you the best in sustainable, organic haircare. Every member shares a commitment to quality, eco-conscious ingredients, and exceptional customer service.

Sarah Cole
Sarah is dedicated to ensuring every customer feels valued and supported. As Co-Founder, she leads our vision for customer care, blending personal attention with a commitment to sustainability.

David Patel
David blends science and nature to craft organic, sustainable, cruelty-free, and eco-friendly haircare products our customers can trust.
Frequently Asked Questions
Yes! All our products are carefully photographed to reflect their true appearance. The product you receive will match what you see on our website.
A confirmation email with your order details and receipt is sent immediately after your purchase. Keep this email handy for tracking, returns, or future reference.
Absolutely! Most of our items are restocked within 3 days. If you need a product urgently, reach out to us – we can often arrange a special order.
Yes, returns are possible. Please refer to our Shipping & Returns Policy
for complete instructions and guidelines.
Yes! We ship to select international locations. Shipping times and costs may vary depending on your country. Please check our Shipping Policy
for details.
If your order hasn’t shipped yet, we can usually modify or cancel it. Please contact us as soon as possible with your order number.
Yes! All PURC Organics products are sustainably sourced, cruelty-free, and formulated with organic ingredients.
After your order is shipped, you will receive a tracking number via email. You can use it to monitor your delivery in real time.
Yes, we provide gift cards and gift-wrapping options for special occasions.
Absolutely! Our team can guide you to choose the right product for your hair type and concerns. Contact us via email or our contact form for personalized advice.